Revolutionizing Customer Experience: My Dreamforce Presentation Journey
Reflections on sharing the stage with Salesforce experts to showcase how we transformed customer tech and improved agent productivity at Cruise.
Practical strategies and insights for navigating the evolving landscape of GTM technology, Salesforce implementation, and product management.
Actionable strategies to accelerate growth and drive GTM success.
Salesforce implementation expertise to transform your business.
Engineering and product management insights for digital transformation.
Fresh insights and perspectives to keep you informed.
Reflections on sharing the stage with Salesforce experts to showcase how we transformed customer tech and improved agent productivity at Cruise.
How modern GTM strategies are adapting to changing market conditions and leveraging technology for maximum impact.
How to integrate Salesforce into your product management workflow to improve customer insights and feedback loops.
Testimonials from professionals I've worked with
"His unique blend of product thinking and deep engineering expertise, especially on the Salesforce platform, enabled the seamless execution of high-impact initiatives like LiveChat and Telephony, aligning 40+ cross-functional stakeholders."
Michael Baffa
Technical Program Leader @ Affirm
"Vivek played an instrumental role in developing a customer success solution. He empathized with the user and applied his strong technical expertise to build a solution with four 9s reliability."
Himanshu Singh
Product Leader @ Meta Reality Labs
"Vivek seriously impressed as a manager at Vroom during my time as his manager. To start with, his thinking is extraordinarily organized and detailed."
Nathan Ross
Engineering Director @ American Express
"He continually aligned IT, QA, Product, and engineering to one-by-one knock out roadblocks we were facing with internal operations defects."
Nathan Ross
Engineering Director @ American Express
"Vivek is very good in understanding salesforce, designing complex systems, and leading tech teams to build the right solution on time. He also has a knack of getting things done while having a big smile :)"
Himanshu Singh
Product Leader @ Meta Reality Labs
Dive into specialized content across these key areas
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